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WEIGHT & DIMENSIONS

1. WHAT IS DIMENSIONAL WEIGHT?

Dimensional weight (also referred to as “dim” weight) considers a package’s density, which is the amount of space a package occupies in relation to its actual weight. Dimensional weight is used when packages are large in volume, but do not weigh much. For example, the shipping charge of a large box of popcorn or inflated balloons may be based on the dimensional weight because of the amount of space it takes on an aircraft.

2. HOW DO I KNOW IF DIMENSIONAL WEIGHT APPLIES?

If the actual weight of your shipment is less than the calculated dimensional weight, the dimensional weight applies. Carrier’s determine freight charges based on either the gross weight of the shipment or the dimensional weight, whichever is greater.

3. HOW DO I CALCULATE MY DIMENSIONAL WEIGHT?

For International Shipments: L x W x H (cubic inches) / 166 = Dimensional Weight.
Example: 30″ x 24″ x 22″ = 15,840 / 166 = 96 lbs. (round up to the nearest pound)

RATES & QUOTES

1. HOW MANY DESTINATIONS DO YOU CATER TO?

Ethania Logistics offers rates to many worldwide destinations. We can manage your export process door to door from the US to over 200 countries. We can also manage your shipments into the US.

TRANSIT TIMES

1. ARE TRANSIT TIMES GUARANTEED?

Only “Guaranteed Service” transit times are guaranteed. All other transit times are reliable but not 100% guaranteed.

2. CAN I SCHEDULE MY SHIPMENT AND HAVE IT PICKED UP THE SAME DAY?

You can schedule same day pick up within our local area (Washington Metropolitan Area). All pick up services are charged by zones. We also arrange pickup services throughout the US. Call our office to get current rates. Customers can also forward shipments directly to our warehouse with any courier they choose. Our clients typically use FedEx, UPS, and USPS. Some clients even use options such as Greyhound Bus Service.

PACKAGING

1. HOW SHOULD I PACKAGE MY SHIPMENT?

Your shipment should be packaged properly to ensure that it is delivered safely. Improper packaging may void the carrier’s liability for damage.

2. DO YOU PROVIDE BOXES?

We provide various shapes and sizes of boxes and packaging material. We can repackage and consolidate shipments. We also provide specialized packaging and crating for fragile items.

PROCUREMENT & PERSONAL SHOPPING SERVICES

1. WHO ENGAGES IN OUR PERSONAL SHOPPING SERVICES?

This service was created years ago to ease the process of buying and shipping from the US for many frustrated customers. Many struggle with retailers that will only accept US credit cards; lack a US shipping address; inability to verify that the company they are wiring funds to for their purchase is legitimate.

2. HOW DOES YOUR PERSONAL SHOPPING SERVICE WORK?

We can assist you in buying from any store or company in the US. We are not restricted to online retailers or auction sites. We have a long list of references particularly businesses that we assist on a daily basis. We have dedicated staff in-house to manage this process. Best of all, this service is free for many of our customers so they can cut off the middle man and save significantly.